What’s the Difference Between Uniform Rental and Managed Direct Purchase?

Explore the unintended consequences of entering the rental world – and direct purchase programs’ answers to rental program challenges.

Why have Managed Programs Overtaken Uniform Rental for AR / FR Clothing?

 

Managed apparel programs are now leveraged by 90%+ of investor-owned electric utilities, 50+ Fortune 500 companies, and countless mid-sized companies. AR / FR clothing wearers enjoy the convenience, choice, and ease of use of a managed program, where garments are chosen by the wearer from a catalog of options approved by management, delivered to their work or home and laundered at home by the wearer.

This is not the case with uniform rental or lease (“rental”) programs with industrial laundry service. Let’s take a look at the top questions on rental programs and reveal the truth on why so many companies are shifting away from this option:

(Toggle through the tabs to see the answers!)

Are uniform rental with industrial laundry programs:

No. The rental service model – typically including industrial laundry service – is not necessary for AR / FR clothing, neither to protect product performance nor is it required or preferred by any industry standards. Generally, AR / FR fibers/fabrics commonly used in the USA today are so reliable that they are warranted by qualified managed program providers to maintain their flame resistance – as well as against both fabric and manufacturing defects – through the garment’s full useful life, with very few and simple washing instructions.
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No. Though sold as convenient solutions, many companies in rental programs find that they expend as many or more resources managing the program due to service issues, worker complaints, missing garments, garment condition and repair issues, billing irregularities, long lead times, difficulties adding and removing workers to the program, etc. In turn, frustrations around service issues and missing items often lead wearers to stop using the industrial laundry service altogether – resulting in a tremendous amount of wasted costs, not to mention a false sense of security around garment care, maintenance, and inspection.
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No. In fact, companies who have transitioned from rental to a managed program report up to 50% cost savings. Between unexpected charges and fees and under-utilization of the service, rental programs often cost exponentially more – that is, both more than expected and more than purchasing the garments outright through a managed allowance program that leverages home laundry. Qualified providers can provide financial models to demonstrate total cost of ownership over the contract period and aid in budgeting.
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No. Though workplace contaminants are generally the main reason to consider industrial laundering over home laundering, rental programs do not mitigate contamination. Garments from multiple accounts are laundered together – an inherent risk of cross-contamination, with unknown effects.
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No. If you’re considering entering a rental agreement, beware: in addition to these issues, rental contracts typically feature long terms with automatic renewals and significant financial liabilities, making them intentionally difficult to exit. Already in a rental contract? Luckily, with some pre-planning well in advance of the contract expiration date, companies like yours have successfully transitioned to a next-generation managed program. Rental programs’ declining market share proves it’s possible to make a change, while managed programs’ popularity and customer retention rates prove the change is also worthwhile.
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Discover a solution that cuts costs and eliminates headaches while expanding product choice and access to innovation.

Leveraging a managed direct purchase program to achieve bottom-line savings and improved service and satisfaction is the best way to ensure your workers are protected with the AR / FR clothing they need to stay safe on the job.

Explore Our Resources

 

Videos and Blog Articles

Uniform Rental vs Ownership
Chad Barker and Scott Margolin discuss uniform rental with industrial laundry vs. managed care programs in our latest video series. Watch Now:

Surprise! It’s Your Annual Rental Program Price Increase
Rental contracts typically have clauses specifying an “Automatic Price Increase” which occurs on the anniversary of the initial installation date every year for the duration of that contract.

Service Charges: The “Dirty Laundry” of Uniform Rental
Unfortunately, customers aren’t typically aware at the outset of the contract that this automatic charge even exists, let alone the extent to which it will increase their program spend.

How Uniform Rental Loss & Damage is Costing You Real $$$
Charges for lost and damaged garments are not typically factored into initial budget estimates for rental programs but in reality are almost always the most significant source of unexpected program cost.

Hidden Charges for Adding New Employees to a Uniform Rental Program
Companies in a rental program are charged numerous set-up fees and new hires typically don’t receive the clothing they need to stay safe in a timely fashion or in the condition you’d expect.

Why is Uniform Rental Invoicing Such a Headache?
We explore why the invoicing process is one of the most frustrating things that customers have to deal with in a rental program.

Uniform Rental Scare Tactics – Part 2
We expand on some common misleading statements made by rental companies, all of which focus on “risks associated with home laundering.”

Uniform Rental Scare Tactics – Part 1
Rental companies sometime use scare tactics to suggest that home laundering is “unsafe” and/or OSHA requires or strongly prefers industrial laundry. This is simply untrue and very misleading.

What is Underwash and How is it Costing You?
We discuss what “underwash” means in a rental program and how it impacts company spend.

Protect your Bottom Line: Shortages with Uniform Rental
Shortages – when an employee doesn’t get back the garments they turned in the previous week for cleaning – are one of the most common complaints in a uniform rental program.

What’s the Difference Between Uniform Rental and Managed Direct Purchase?
We discuss differences between the two main AR / FR supplier options - while providing context around common misconceptions you may have about them.

Top 3 Unintended Consequences of Choosing Uniform Rental
Beware: Rental contracts typically feature long terms with automatic renewals and significant financial liabilities, making them difficult to exit.

Uniform Rental Program Convenience: Myth or Reality?
Unfortunately, many companies in rental programs find that they expend as many or more resources managing the program than the program is sold to save.

Are Uniform Rental Programs Cost-Effective?
The fact is: companies who have transitioned from a rental program to a direct purchase program have reported as much as 20-50% cost savings.

Is Uniform Rental with Industrial Laundry Necessary for AR / FR Clothing?
The rental service model – which frequently includes industrial laundry service – is not necessary for AR / FR clothing – neither to protect product performance nor is it required by any industry standards.

Four Reasons Why FR Managed Programs Are Better Than Uniform Rental Programs
Explore the top reasons why managed apparel programs rank much higher in terms of customer satisfaction than rental programs.

Tyndale’s Laundry Options
We recognize that every company is different and choosing an industrial launderer or a home laundering program can be confusing. The good news is that Tyndale offers flexibility – the choice of home laundry or a fully managed industrial laundry program.

Auditing the Final Inventory
Program managers who have been through this process all offer the same advice — do not pay the invoice at face value!

Managing Garment Inspection and Turn-in
You’ll want to have first-hand knowledge and documentation about the number of garments your company has returned to guard against charges for lost garments – as well as their condition, to guard against disputed damage charges.

Understanding Program Responsibilities
The uniform rental provide owns the garments. This means your company is responsible for returning the garments to them.

Understanding Rental Laundry Programs
Industrial laundry rental programs are sold as a simple and economical approach to putting workers into arc-rated and flash fire rated clothing (FRC). In theory, here is how they are supposed to work...

Time to Move on from Rental Laundry?
With the decision not to renew your legacy rental contract, your company will need to understand and manage the responsibilities associated with having thousands of garments in your system. Plus, you’ll need to prepare a transition plan.

How to Save on FRC by Transitioning Away From Rental
Transitioning out of rental/lease for flame resistant clothing (FRC) can help companies realize as much as 30-50% or more in direct cost savings!

Frustrated with FRC Rental? Hybrid to the Rescue!
Workers frustrated with industrial laundry no longer turn-in their garments each week — but you’re still paying the same weekly price for the service. What's the solution?

Who is Responsible for FRC Use, Care, and Maintenance?
In this blog post, we explore and compare and contrast applicable industry standards governing the use and care of FRC.

OSHA 1910.269 Resource Guide on Laundering FRC
Tyndale can help employers understand key aspects of OSHA’s revised ruling to standard 1910.269 as it relates to FR clothing and how to properly protect your employees.

OSHA 1910.269: Why Industrial Laundry is Not the Answer
The new 1910.269 and 1926 subpart V ruling reinforces the employer’s legal obligation to provide, pay for, and retain ultimate responsibility for care and maintenance of FR and arc-rated clothing.

Top 10 Reasons to Switch from Laundry Rental to a Purchase Program for FRC
We share our top 10 reasons to switch from using an industrial launderer to participating in a program that allows your employees to purchase and launder their own garments at home.

The Ins and Outs of FRC Laundry Rental Contracts
You're definitely not getting the best deal if you start seeing ancillary charges popping up and running into the pitfalls of a laundry program’s loopholes and requirements.

What Pricing and Costs Will You Uncover in Your FRC Laundry Rental Program?
While a rental program might seem better up-front, maybe because of a lower first year contract cost, overall costs for the life of the average three year rental contract tend to be significantly higher.

Home Laundering or Industrial Laundering: Which is Best for FR Clothing?
Home laundering is a safe, cost-effective alternative to industrial laundering and can help preserve the useful life and protective qualities of FR clothing.

What FRC Laundry Rental Programs Lack: Customer Service and Communication
Part of the cost of choosing a laundry rental program comes in the form of what you don’t get compared to a managed clothing purchase program.

A Choice Program: The Most Important Factor in Your Employees’ FR Clothing
Tyndale has found that a wide selection of available styles is by far one of the most important aspects of any FR program to employees.

Direct Buy or Laundry Rental – Which Offers Best Employee Sizing for FRC?
Improper employee sizing can be one of the largest drivers of unexpected cost in a laundry rental program and can lead to approximate sizes, employee dissatisfaction with garments, and the time-consuming process of sending returns.

Consider this Before Choosing Laundry Rental for Your Company’s FR Clothing
Knowing what to look for when considering a laundry rental or purchase program for managed FRC clothing can be confusing. We explore key points of laundry rental that you may not have previously considered.

Shareable / Printable Flyers

The Top Five Reasons Managed Programs Have Overtaken Uniform Rental for Sourcing AR/FR Clothing
download a summary of our five-part series – complete with COVID-19 case study illuminating the charges and challenges associated with leasing/renting AR / FR clothing.

Customer Spotlight: Eversource Energy
Learn about Eversource Energy’s why they made the switch to a managed program solution from their previous supplier and how Tyndale’s program works for them today:

Tyndale’s 1-page Laundering Resource Guide
Information on why industrial laundry services can lead to a false sense of security, facts from updated OSHA standard 1910.269, links to other valuable resources.

Why & How Home Laundry Works

 

Tyndale Gives You the Choice

 

A fully managed industrial laundry program is still a great option when starting a Tyndale Managed Apparel Program. Tyndale works closely with regional and national industrial laundry partners to wash your clothing locally. But, we believe home laundering is an exceptional option, and in compliance with OSHA and ASTM.

Let’s take a look at the some washing tips and instructions for properly caring for your flame resistant clothing garments at home. You'll see why so many companies are choosing home laundry:

(Toggle through the tabs to see the answers!)

FAQs on properly caring for your flame resistant garments with home laundry:

For heavily soiled garments, wash FR clothing in the hottest temperature allowed on the care label (generally warm setting) to remove dirt. The hotter the water, the more effective it will be in cleaning the garment, however hotter water also results in greater shrinkage for garments made with cotton.

Most FR garments may be dry cleaned. This is a great option for tough stains.

For most FR garments, it's best to tumble dry on low temperature. Hotter drying temperatures can cause greater shrinkage. Using a sensor dry setting on your dryer will help avoid over drying. Remove garments from the dryer while they're still slightly damp or line dry to avoid shrinkage.
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Liquid Detergents Tend to be Most Effective. Tyndale has worked with Proctor and Gamble to select the best detergent to wash your FRC. The chemical properties of flame resistant clothing manufactured by Tyndale cannot be washed out over time if the washing instructions are followed. Liquid Tide (for top-loading machines) or Liquid Tide HE (for front-loading machines) offer the best cleaning performance.
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Don’t Use Chlorine Bleach. Chlorine bleach can break down the chemical bond between the flame retardant and the base fabric for certain types of FRC fabrics and can negatively impact color retention and fabric strength for all FRC fabrics.

Avoid the use of Fabric Softeners or Starch. This is a precaution. If you've accidentally washed your FR with fabric softener - even with multiple exposures - all you need to do is wash it once without fabric softener to remove the potentially flammable coating.

Don’t Wear FRC That is Soiled With Flammable Contaminants. Flammable contaminants — oil, gas, grease, etc. — can ignite during an arc flash or flash fire and cause injury even though the FRC garment will self-extinguish.

Retire FRC if it is Worn Out. To know when a garment is worn out and should be retired from service, look for thin or “threadbare” areas, unrepaired holes. excessive wear or abrasion, and damage like rips, cuts, tears, broken closures, or torn, open, or frayed seams.
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The flame resistant characteristics of FRC are extremely resilient. In fact, all items purchased from Tyndale are guaranteed to retain flame resistance for the useful life of the garment.
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Wash Separately from Non FR clothing. Though it is not required, it is good practice to launder FR and non FR garments separately. Mixing will not impact the level of protection but could reduce appearance of characteristics.

Turn FR Garments Inside Out When Washing. This is also good practice, as folds or creases in the garments could result in streaking or color degradation. This will not impact the level of protection of the garment.

Steam or Iron to Reduce Wrinkles. Always check the garment label first to be certain this step is appropriate.

Do Not Overload the Machine. It's best to loosely add clothing to the washing machine. Overloading the machine will not allow water and detergent to flow freely through the garments, resulting in reduced cleaning effectiveness.
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Why Choose Tyndale?

 
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No extra or surprise charges/fees

Unparalleled QC, backed with voluntary fabric auditing and a complete warranty

The flexibility to combine and customize different program types to create a unique solution

Unmatched industry experience and expertise - 35+ years of FRC leadership.

Comprehensive tracking and spend control

Customized reporting and invoicing to relieve your administrative burden

$24M in strategically stocked FR inventory on-hand - and the industry's largest overall selection

Intuitive, user-friendly online ordering with free, no-hassle returns.

SEEKING A NEXT-GENERATION SOLUTION FOR AR / FR CLOTHING?

Save as much as 50% per person per year by switching to Tyndale’s managed direct purchase program with home laundry.
Experiencing issues in your AR / FR rental program? Share this within your organization to help discover a solution that cuts costs and eliminates headaches while expanding product choice and access to innovation.

ALREADY IN A TYNDALE PROGRAM?

Share this to help others in your organization understand the value of your Tyndale program and guard against the unintended consequences of the uniform rental world:
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