How Tyndale Minimizes the Impact of Supply Chain Challenges: Part 2 – Labor

As you know, suppliers everywhere are facing unprecedented global supply chain challenges resulting in significant product delays. As shared in Part 1 of this 3-part series, these challenges stem from several issues, which combined, have led to increases in raw material costs and the relative inability to finish  products or ship them to those who need them.

Unfortunately, arc-rated and flame resistant (AR / FR) clothing and other PPE suppliers are not immune to these challenges. The good news is you can choose to partner with Tyndale, an AR / FR clothing supplier that has taken strategic steps to minimize the impacts of these challenges on the companies and wearers we serve. How? By investing in on-hand inventory of protective clothing, retaining and growing our own workforce, and preparing for future economic uncertainty.

In this post and in the video below, we share how our focus on workforce retention translates to you getting what you need, when you need it! Let’s hear from Tyndale’s VP of Technical, Scott Margolin:

Our People are a Core Value

As Scott says, while other suppliers may be struggling with labor challenges, Tyndale’s workforce retention has always been and continues to be excellent. This is not by chance. One of Tyndale’s 5 core values is Our People. We work hard to maintain a positive culture which increases employee “member” satisfaction, retention, and ensures an engaged workforce. Our success with these efforts is evident through the Top Workplace awards we’ve received in Pipersville, PA (Corporate HQ) and Houston, TX (distribution center). But how does this benefit you?

  • The high-quality service you expect from Tyndale is stronger than ever. Tyndale members continue to provide exceptional service to companies and wearers alike. In fact, over the last few years, we’ve added members and implemented programs for several new companies.
  • Wearers can now reach us an hour earlier and an hour later during our expanded Customer Service hours. We’re here for you Monday through Friday 7am – 8pm (ET).
  • Over 75% of wearers place their orders online. Meaning, we’re highly motivated to invest in resources that enhance your online ordering experience.
  • You receive orders quickly because we’ve improved our shipping line – making the shipping process faster and more efficient.

We remain optimally positioned to help mitigate the impact of labor shortages on your ability to get what you want, when you want it. Stay tuned for our next post in this series which focuses on pricing and how Tyndale has worked to limit increases so you get the protective clothing you need, when you need it, at a competitive price.

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