How Do I Order the Right Size?

October 16, 2020

When shopping online, choosing the right size can sometimes feel intimidating. Luckily, Tyndale makes it easy! It’s also stress-free: if you receive an item that doesn’t fit properly, our no-charge online process makes it simple to return.

Scott Margolin, Vice President of Technical, explains how to find the right size:

There are several helpful resources you can use to order the right size the first time:

At Tyndaleusa.com, in the FR Safety Resources tab:
- Find sizing charts, under Customer Resources
- Browse the answers to frequently-asked sizing questions, under Technical Safety Library > Frequently Asked Questions
- Watch the “how to measure” video
Within your managed program account:
- In the Customer Resources menu:
  - You’ll find size charts under Men’s Sizing Information and Women’s Sizing Information
  - Check out the “Achieving the Proper Fit” video

Don’t miss the helpful garment care video and care & maintenance information accessible in this drop-down, too.

In the online catalog, on the item detail page:
- Watch product-specific videos in the item’s image gallery
- Browse authentic, unbiased ratings and reviews submitted by others like you
You can always:
- Reach out to customer service for assistance
- Order your normal retail size, and return or exchange eligible items that don’t fit to your liking

Not satisfied with the way your item fits? No problem. It’s free and simple to return. Simply:

Login at Tyndaleusa.com and select “Order & Return History”
Identify the item you’d like to return, then print your no-charge Return Shipping Label and Return Slip
Package your return and Return Slip and securely attach the Return Shipping Label to the outside
Drop your return off at your company UPS pick-up or any UPS location.

From there, your credit is automatically processed as soon as your return is scanned at our distribution center. Visit TyndaleUSA.com/returns for more information, or reach out to customer service at 800-356-3433 or via web chat for assistance.

Shopping another Tyndale service platform?

Leverage the resources at TyndaleUSA.com outlined above. You can also find sizing information within your service platform, or reach out to customer service for assistance:

TyndaleFRC Express: find sizing and return information at the bottom of the site
Tyndale Retail: find sizing information under “Resources” in the main menu, and return information at the bottom of the site

With these resources, there’s no guesswork in finding the garments you need to work comfortably and safely. Login and place an order today.