Customer Spotlight: Eversource Energy

This is the second post in a series of Tyndale customer testimonials – click here to read our first customer spotlight on Alliant Energy.

Since developing and establishing Managed Apparel Programs as the industry benchmark over 35 years ago, Tyndale is the trusted supplier of goods and services for hundreds of companies across the US – and we have a 98% customer retention rate! Why do customers choose our turnkey solution and stay with us year after year? We could tell you, or better yet, you could hear it from our customers – in their own words!

Read on and download the case study below to learn about Eversource Energy’s why they made the switch to a managed program solution from their previous supplier and how Tyndale’s program works for them today:

When Western Massachusetts Electric Co., a division of Eversource Energy, was experiencing some problems with their industrial laundry provider – employees were getting clothing back that wasn’t theirs and there were inconsistencies with weekly deliveries – they sought out a managed program. Ted Pleasant, Manager-System Operations, who has been involved in overseeing the company’s clothing program for approximately 20 years, was frustrated with how these issues were impacting both workers and supervisors. So, he set out to find a supplier who would take on total program management, allowing employees to work directly with the supplier and supervisors to focus on their professional responsibilities. Enter Tyndale. Over the last 17 years, Eversource and Tyndale have developed a relationship built on trust and communication and it’s what keeps the partnership going strong today!

Download the Case Study below to read all about Ted’s experience before and after implementing a Tyndale-managed program and how it positively impacted the company and his role: