Top 5 Factors Contributing to Worker Satisfaction with Your FRC Program

Key Drivers of End User Satisfaction

Workers at risk for flash fire or arc flash hazards need to wear flame resistant clothing (FRC) in order to stay safe on the job. Multiple factors go into a company’s decision as to what FRC they will provide to their employees.

While safety should always be the top consideration, other elements such as cost, availability, and durability enter into the equation, as well. One factor that is sometimes overlooked is the satisfaction of the workers themselves. That satisfaction can play a huge role in employee morale, productivity, and even compliance. Consider these Top 5 Drivers of End User Satisfaction when you’re choosing an FR Clothing Program:

The Power of Choice: No one likes to be told what to wear. Workers want the option to choose FRC that fits well, allows them to do their jobs efficiently and effectively, and looks good. The best managed FRC programs offer your employees a wide range of garments to choose from, while controlling your spend and ensuring all of your employees project a consistent, professional image. By offering workers multiple options to choose from, satisfaction is sure to rise. For more details, read our blog series on the Power of Choice.

Comfortable Fit: Ideally, FR garments will be large enough for freedom of movement, but trim enough so as to not be a snag hazard while working around equipment. When workers are wearing FR that fits properly and leaves them feeling comfortable, they are more likely to be fully engaged in their work activities – which drives safety and productivity.  That’s why Tyndale strives to be the industry leader in providing well-fitting clothing items to each and every customer.

Turn Time: With their personal safety at stake, workers don’t have the luxury to wait for FRC to arrive long after it’s ordered. Tyndale has multiple initiatives in place to help ensure every worker in a Tyndale managed program has the FRC they need to stay safe on the job when they need it.

Fabric Softness: Spending long days, often in inhospitable environments, clothed in fabric that is still or scratchy can be a major source of irritation and distraction. Today, more FR fabrics than ever match non-FR products for softness and comfort. Offering workers soft, comfortable FRC keeps their focus on the work at hand – increasing productivity and reducing the chance of accidents.

Fabric Weight: Workers clad in heavy fabrics – especially if they’re wearing multiple layers – are more prone to fatigue. And as arms get heavy, accidents become more likely. And with workers often finding themselves in warm environments, heavy fabrics can impede comfort even more. Even in the cold, workers want outerwear that’s warm – not heavy. Fortunately, with today’s innovative fabrics, heavier doesn’t always equal more protection. Sometimes, just the opposite is true.

With the enormous range of FRC now available in the market – in a wide variety of styles, fabrics, and price points – there’s no reason not to provide workers with the clothing that want to wear. Considering user satisfaction as part of the FRC procurement process pays dividends for years to come.


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